Hotline of Immigration Bureau for Emergency

 http://www.moj.go.jp/nyuukokukanri/kouhou/nyuukokukanri01_00017.html

【Regarding inquiries about immigration in case of emergency please make a phone call to the following telephone number.

However, for individual inquiries (progress or result of application for residence permission, etc.), we will not be able to respond. Your kind attention is highly appreciated.

    Telephone   Number 03-3592-8120
    Open hours  09:00 am 5:00 pm

    Language    Japanese, English and Chinese

Immigration Bureau, Ministry of Justice